Privacy Policy

Chris Holden Design
Website: www.chrisholdendesign.com
Email: hello@chrisholdendesign.com

Effective Date: September 2025

1. Introduction

At Chris Holden Design, your privacy is important to us. This Privacy Policy explains what data we collect, how we use it, and how we protect it when you use our website and services. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

Contact details (name, email address, phone number)
Business details (company name, project requirements, design preferences)
Payment details (processed securely via trusted third-party providers)
Technical data (IP address, browser type, device information, and cookies)

We only collect the information we need to deliver our services effectively.

3. How We Use Your Information

We use your information to:

Provide our design services
Communicate with you about your project
Process payments securely
Send updates, invoices, or relevant offers (only if you opt in)
Improve our website and customer experience

4. Cookies

Our website may use cookies to:

Improve site performance and usability
Understand how visitors interact with our site
Personalise your browsing experience

You can adjust your browser settings to block or manage cookies. However, some website features may not work properly without them.

5. Sharing Your Information

We respect your privacy and will never sell or rent your data.
We may share limited information with trusted third-party providers where necessary — for example, website hosting, payment processing, or project collaboration — but only when required to deliver our services.

6. Data Security

We take the security of your data seriously by using:

Encrypted communications (HTTPS)
Secure payment gateways
Limited access controls
Regular data monitoring

Despite these measures, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under UK GDPR, you have the right to:

Request access to your personal data
Request corrections or updates to your data
Request deletion of your data (“right to be forgotten”)
Withdraw consent for marketing communications
Request a copy of the data we hold about you

To exercise any of these rights, email us at hello@chrisholdendesign.com.

8. Data Retention

We retain your information only for as long as necessary to:

Deliver our services
Comply with legal obligations
Resolve disputes
Maintain records for tax and accounting purposes

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: hello@chrisholdendesign.com
🌐 Website: www.chrisholdendesign.com